Joey Zapp

Welcome to my graduation portfolio, showcasing my journey toward Leadership Distinction. Over the past two years, I have built a versatile foundation in arena operations, event security, fan services, and marketing with elite organizations like the Cleveland Guardians, Contemporary Services Corporation (CSC), S.A.F.E. Management, Savannah Bananas, and Gamecock Athletics. These roles have refined my communication and problem-solving skills across the Sport and Entertainment industry. My internship with the Cleveland Guardians served as a cornerstone of my professional growth. By managing guest relations and navigating complex game-day operations, I learned that true leadership means taking initiative and maintaining composure to elevate fan experience. This portfolio shows my dedication to excellence and my readiness to contribute to the future of the Sport Industry.